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Associate, Project Lead

The Associate, Project Lead supports the implementation of Elevate’s services for multifamily housing providers in Northern Illinois. The Associate applies relationship management and customer service skills to assist our network of energy efficiency service providers (EESPs) and customers with implementing efficiency upgrades. The Associate, Project Lead is integral in meeting monthly and yearly energy efficiency spending and savings goals.

The Associate, Project Lead reports to the Project Delivery Manager, Energy Efficiency Programs, and may collaborate with other teams in a lead or support role. This position is located in Chicago, Illinois and is currently remote.


  • Manage project implementation activities such as customer intake and relationship building, processing of incentive applications, coordinating project activities and oversight, and portfolio management.
  • Document daily progress of assigned projects and keep up-to-date activity logs in CRM (Customer Relationship Management) platform to ensure visibility and data accuracy.
  • Assist network of EESPs with business development and drive implementation of energy saving measures.
  • Track key metrics related to data quality and customer
  • Meet performance metrics to help achieve monthly and yearly goals.
  • Leverage savings, incentives, and alternative financing that can be integrated into customers’ annual capital and operational improvement plans.
  • Cultivate relationships with multifamily building owners to develop a client base and project pipeline for Elevate’s
  • Perform other duties as assigned.

Qualifications and Skills

  • Associate degree or higher in technical, sustainability, or related discipline
  • Experience in account management, sustainability, utility service, or other related work preferred
  • Basic understanding of building science and commercial building energy systems and technologies
  • Excellent written and verbal communication skills, as well as customer relationship management skills
  • Ability to build relationships and work with both internal and external stakeholders
  • Understanding of project finance and incentive programs that are applicable to Elevate’s customers
  • Ability to pivot quickly from situation to situation and manage multiple priorities simultaneously
  • Familiarity with Salesforce or comparable customer relationship management systems preferred
  • Self-starter with strong organizational, time management, and project coordination skills
  • Resilient attitude, capacity to manage a high volume of work/complex situations, and attention to detail

Organization Description

We design and implement programs that reduce costs, protect people and the environment, and ensure the benefits of clean and efficient energy use reach those who need them most.

At Elevate, the greatest asset of our organization is the kind of people we attract. Elevate employees co-create our energetic and collaborative environment, where constant learning and service to others take priority. We empower individuals to challenge conventional thinking in pursuit of innovation and we seek dynamic, hardworking team members who are inspired to work with people of diverse backgrounds and perspectives. Every day we make a difference by placing our team, clients, and community partners first. From our mission to our focus on staff wellbeing and career development opportunities, there’s no better place to grow your career than Elevate.

Anti-Discrimination Policy

Elevate is an equal opportunity employer that does not discriminate against any employee or job applicant based on race, color, national origin, religion, sex, sexual orientation, age, disability, veteran status, or marital status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, termination, promotion, transfer, layoff, leaves of absence, compensation, and training.

To Apply

To apply, please submit your cover letter and resume through our candidate portal at Search for “Associate, Project Lead” to find the position listing.

Please note that Elevate will only contact candidates via an email address. We will never ask a candidate for payment of any kind as part of the hiring or onboarding process or send payment to any candidate prior to completing the hiring and onboarding process.

No phone calls please.

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